20 years of designing for people, products and complex systems.
Staff Product Designer and UX leader focused on making complex enterprise experiences easier to understand, use and scale.
My approach
I start by understanding users, workflows and the problem behind the requirement. I translate those insights into product structure, interaction models and design solutions that work within real technical and business constraints.
My experience spans industrial and manufacturing software, data and analytics, HMI/SCADA, AI/ML and B2B enterprise products. I have worked directly with customers, led UX teams and driven cross-product design-system initiatives.
My work has covered user research, design thinking, requirements discovery, information architecture, interaction design, prototyping, usability validation, design reviews, mentorship and end-to-end product delivery.
Career
GE Digital
Staff UX Designer · July 2021 – Present
Primary designer across Proficy Historian, CSense, Plant Applications, CIMPLICITY and iFIX; led the Proficy design-system initiative.
Accenture
Associate Manager UX · December 2018 – June 2021
Led a UX team of 5 across enterprise and internal initiatives.
Capgemini · Client: Microsoft
User Experience Specialist · May 2017 – December 2018
Primary designer for an internal learning and employee-experience tool used by Microsoft employees.
CA Technologies
Senior UX Designer · September 2012 – March 2017
Enterprise software, creative UX and Quick Bite gamified learning experience.
ValueLabs
UX Designer → Team Leadership · July 2006 – August 2012
Progressed to leading a team of 8 across client-facing websites and enterprise software.